Terms of service
Last updated 12 November 2026
These terms govern your use of FormShout, a service of Pastime LIVE, INC. (850 New Burton Road, Suite 201, Dover, DE 19904, United States). By creating an account you agree to them.
The service
FormShout receives submissions from forms on your website, stores them as leads in your dashboard, and sends an alert to the WhatsApp numbers you have verified. We aim to deliver alerts within seconds, but delivery depends on WhatsApp and on your phone being reachable, so we do not guarantee delivery times or that every alert arrives. Leads are always stored even when an alert cannot be sent.
Your responsibilities
- You only connect websites you own or are authorized to manage, and you only add WhatsApp numbers whose owners agree to receive alerts.
- You are responsible for the content of your forms and for telling your visitors how their data is used, including that it is processed by FormShout.
- You do not use the service to send spam, to collect data unlawfully, or to handle data that requires special protection (such as health or payment card data) unless you have the right to do so.
- You keep your login (your WhatsApp number or Google account) under your control.
Plans, payment and cancellation
The Free plan has a monthly alert limit; paid plans raise it. Payments are processed by Stripe and renew monthly until cancelled. You can switch or cancel from Settings; cancellation takes effect at the end of the paid period and the plan drops to Free. Prices can change with 30 days' notice. When you exceed your plan's alert limit, new leads are still stored but alerts pause until the next month or an upgrade.
Data
You own your leads. We process them on your behalf as described in the privacy policy. You can export them as CSV and delete your account at any time.
Availability and liability
The service is provided as is. We work to keep it available and to store every lead reliably, but we are not liable for lost profits, lost leads or indirect damages. Our total liability for any claim is limited to the fees you paid us in the three months before the claim.
Termination
We may suspend or close accounts that break these terms or send abusive traffic. You may close your account at any time from Settings.
Governing law and contact
These terms are governed by the laws of the State of Delaware, United States. Questions: support@formshout.com.